At Something From Home, we ask ourselves a simple question:
If we were the customer, what would we want to know before buying food online?
The answer was easy.
We'd want to know the Best Before date.
It sounds obvious, doesn't it?
Yet many online stores still don't show Best Before dates, leaving customers to take a guess and hope for the best.
We think you deserve better.
That's why we display Best Before dates for thousands of products on our website, so you can make an informed decision before you buy.
But we've now taken it a step further.
We Now Print Your Product Dates On Your Packing Slip
When your order is packed, your packing slip doesn't just tell you what you ordered.
It shows the actual Best Before date for the products packed in your parcel.
For example:
✓ IWISA Maize Meal 10kg Best Before: 26 March 2027
✓ Robertsons Fish Spice 80g Best Before: 17 June 2027
This means you can quickly check:
What you ordered
What was packed
The Best Before date received
That everything matches your expectations
No guessing.
No surprises.
Just transparency.
Why Do We Do This?
Because food shopping online requires trust.
We believe customers should know exactly what they're buying and exactly what they're receiving.
Whether a product has 2 years remaining or is part of a clearance special with a shorter date, the information should be available so you can make the decision that's right for you.
What Do You Think?
We'd genuinely love to know.
Would you buy food online if the Best Before dates weren't available?
Or do you think every food retailer should be upfront about the dates of the products they're selling?
Reply to this email and let us know your thoughts.
Your feedback helps us continue improving the South African shopping experience in New Zealand.