FREE SHIPPING to ANYWHERE in NZ for all orders OVER $120

FAQ's

What Shipping Methods Are Available?

All orders are sent via NZ Post. Delivery time varies from 1-4 Business days and 10-14 days for International orders.

How do I place an Order?

All orders can be placed online at www.somethingfromhome.co.nz. If you see something you like, add it to your cart by clicking on the "Add To Cart" Button. When you are ready to complete your order visit the "Cart" page and complete your contact details, shipping details and make payment.

What Payment Methods Are Accepted?

We accept Credit and Debit card payments as well as AfterPay and Laybuy. When you reach checkout you can choose your preferred payment method.

Do You Ship Internationally?

We ship to Australia and the shipping rate will be calculated automatically on the website. If you would like to order from another country besides New Zealand and Australia please contact us so we can see if we can assist.

Is Buying On-Line Safe?

Buying online with Something From Home is 100% secure. We use the Shopify e-commerce platform and we also have a security certificate on our website. If you have any questions about your transaction please do not hesitate to contact us.

Returning an item

If, for whatever reason you are wanting to return your items you purchased we ask that you contact us first so that we can make sure that we are aware of and expecting the return. All returns can be sent to 37A Roberta Ave Glendowie Auckland 1071 Please ensure that goods are returned in their original purchase condition including all tags and labels. Please note that the return cost for non damaged items will be for the buyers expense. If for some reason an item you purchased is faulty or damaged please contact us so that we can make the necessary arrangements to send you a new items or arrange a refund. For claim purposes we need photographs of the damaged items as well as any damaged packaging. Please get in contact with us so we can make sure we get all the info we need to assist you as quickly as possible. Courier costs for a replacement item or damaged item will be for the sellers cost.

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